1. When to Contact Us

Please inspect your order upon receipt. If there are any missing items, damages, or defects, contact us within 14 days of delivery at info@vintagepunkgear.com.

2. Eligibility for Returns

• Products with quality issues, including items damaged during shipping
• Incorrect or incomplete items received

Customized items are not eligible for return or refund.

3. How to Start a Return

To start a return, contact us at info@vintagepunkgear.com.

Customer is responsible for return shipping costs. We will provide you with a return address and instructions once your return is approved.

4. Return Shipping Fees

• If the return is due to our error (damaged, defective, or incorrect item), we will cover the return shipping cost.
• If the return is for personal reasons, you are responsible for the shipping cost, which depends on the carrier you choose.

4. Refunds

Once we receive and inspect your returned item, we will notify you about the approval status of your refund. If approved:

• The refund will be issued to your original payment method
• Processing time may vary (usually 5–10 business days)

Note: Original shipping fees are non-refundable.